Customer satisfaction is very important to us at Compound Fitness Equipment, that’s why we stand by our product and offer a 7 Day Money Back Guarantee. Please ensure you meet the following conditions in order to qualify:

  • Contact Compound Fitness Equipment within 7 days of taking your delivery to customerservice@compoundfitness.com.au
  • Supply your Order Number, products you wish to return and reason for the enquiry
  • The item/s must be unused and returned in their original packaging (including manuals & parts) at your own expense. We do not cover return of freight. All goods will be credited once products arrive back to our Melbourne Warehouse, discretion of Compound Fitness Equipment
  • The return of goods must be sent to our Melbourne based warehouse on the customers behalf within 14 days of our refund approval
  • Compound Fitness Equipment reserves the right to reject a claim for a refund, based on the enquiry not meeting these needs
  • All successful refunds will be credited electronically back to the credit card/bank account associated with the original online purchase