Warranty
At Compound Fitness, we stand by our product.
Warranty does not cover any damage due to negligence, misuse, alteration or abuse of the Product(s). Warranty claims are assessed on a case-by-case basis, and Compound Fitness has the discretion to decline warranty requests that are not in-line with the product warranty schedule. Minor aesthetic/cosmetic issues such as scratches, imperfections or similar that is incurred through general use is not covered under Compound Fitness warranties.
Follow the 3 steps below to lodge a warranty claim:
Contact Us
Please contact Compound Fitness at customerservice@compoundfitness.com.au
Provide a detailed description of the defect, proof of purchase and photos to support your claim.
Complete The Required Returns Form
If you're eligible for a claim, we'll send you a Returns Form. Please complete the form and submit to customerservice@compoundfitness.com.au
Provide product images (if you have not already submitted photo proof).
Return The Goods
Once your Warranty Claim has been received, Compound Fitness will guide you on how to return the Product(s). Please provide a physical copy of the Returns Form to further your claim.
Outcome Determined
Once the product has been received, Compound Fitness will inspect the goods and determine the appropriate remedy. Be sure all the aforementioned returns guidelines have been adequately met for a smooth process.

Pin Loaded & Plate Loaded Machines
PART | WARRANTY PERIOD |
FRAME/CAGES/RIGS | LIFE TIME WARRANTY |
BLOCKS/PULLEYS/PLATES/RODS | 3 YEARS |
BEARINGS | 1 YEAR |
CABLES | 6 MONTHS |
COATINGS | 1 YEAR |
FOAM/SEAT/PADS | 6 MONTHS |
OLYMPIC & SPECIALTY BARBELLS | 1 YEAR |
SPRINGS/STRUTS | 3 MONTHS |
HARDWARE/MECHANICAL | 3 MONTHS |
PLASTIC COVERS | 3 MONTHS |
UPHOLSTERY | 3 MONTHS |

Functional Equipment
PRODUCT | WARRANTY PERIOD |
5KG BUMPER PLATES | 3 MONTHS |
10-25KG BUMPER PLATES | 1 YEAR |
FRACTIONAL PLATES | 1 YEAR |
CAST IRON WEIGHT PLATES | 1 YEAR |
CALIBRATED STEEL WEIGHT PLATES | 10 YEARS (EX. COATING) |
GRIP WEIGHT PLATES | 3 YEAR |
COLLARS - PLASTIC/ PU | 6 MONTHS |
TECHNIQUE PLATES | 1 YEAR |
PU WEIGHT PLATES | 3 YEARS |
OLYMPIC & SPECIALTY BARBELLS | 1 YEAR |
TECHNIQUE BARBELLS | 6 MONTHS |
RUBBER HEX DUMBBELLS | 1 YEAR |
PU DUMBBELLS | 3 YEARS |
PU FIXED WEIGHT BARS | 3 YEARS |
COMPOUND WALL BALLS | 2 YEARS MANUFACTURER’S WARRANTY |
DEAD BALLS | 3 MONTHS |
FITNESS BALLS | 3 MONTHS |
MEDICINE BALLS | 3 MONTHS |
KETTLEBELLS | 5 YEARS |
FOAM PLYO & SOFT BLOCKS | 3 MONTHS UPHOLSTERY, 1 YEAR FOAM |
TIMBER PLYO & JERK BLOCKS | 6 MONTHS |
COLLARS - PLASTIC/ PU | 6 MONTHS |
BATTLE ROPES | 3 MONTHS |
CLIMBING ROPES | 6 MONTHS |
BANDS | 3 MONTHS |
MOBILITY EQUIPMENT | 3 MONTHS |
CONCEPT2 ROWERS & SKIERS | 5 YEARS FRAME, 2 YEARS OTHER (EX. BATTERIES) |
AIR BIKES | 5 YEARS FRAME, 1 YEARS OTHER (EX. SEAT) |

Cardio Equipment
CARDIO | WARRANTY PERIOD |
STRUCTURAL STRENGTH | 10 YEARS |
MOTOR | 5 YEARS |
GENERATOR/EMS/ECB BRAKE | 2 YEARS |
KEY PAD | 1 YEAR |
HIGH WEAR ITEMS | 180 DAYS |
BATTERIES, NON-INTEGRATED RECEIVERS | 1 YEAR |
BELTS | 2 YEARS |
MOTOR CONTROLLER | 2 YEARS |
SCREEN | 2 YEARS |
ELECTRICAL PARTS | 2 YEARS |
MEDIA RECEIVER BOXERS | 2 YEARS |