Compound Fitness Equipment offers Australia-wide shipping on all orders.Ā Shipping times are estimated between 1-7 business days from dispatch depending on your location andĀ the items you have ordered:
1 - 5 days (Melbourne Metro, Sydney Metro)
3Ā āĀ 7 days (Brisbane Metro,Ā VIC, NSW, SA)
3 -Ā 7 days (QLD & TAS)
5 - 7 days (WA & NT)
Pre-ordered items are subject to shipment arrival. All pre-orders will be given an accurate ETA post purchase. For enquiries regarding shipping times,Ā contact usĀ and we will get in touch with you.Ā DueĀ to the nature of our heavy products,Ā some locations will require aĀ shipping quote (you will be prompted at checkout if you are outside of ourĀ shipping region).
Customer satisfaction is very important to us at Compound Fitness Equipment, thatās why we stand by our product and offer aĀ 7 Day Money Back Guarantee. Please ensure you meet the following conditions in order to qualify:
- Contact Compound Fitness Equipment withinĀ 7Ā days of taking your delivery toĀ customerservice@compoundfitness.com.au
- Supply your Order Number, products you wish to return and reason for the enquiry
- The item/s must be unused and returned in their original packaging (including manuals & parts) at your own expense. We do not cover return of freight. All goods will be credited once products arrive back to our Melbourne Warehouse, discretion of Compound Fitness Equipment
- The return of goods must be sent to our Melbourne based warehouse on the customers behalf within 14 days of our refund approval
- Compound Fitness Equipment reserves the right to reject a claim for a refund, based on the enquiry not meeting these needs
- All successful refunds will be credited electronically back to the credit card/bank account associated with the original online purchase
WeĀ stand by our product and want our customers to be happy with their purchase. If you have any problems with your Compound Fitness equipment, please follow the steps HERE on our Warranty PageĀ and one of our representatives will be in touch with you.
Compound Fitness Equipment warrants that the Product(s) will be free from defects in workmanship and materials for periods relative toĀ ourĀ Warranty product table below.
